This course is designed to give learners a basic knowledge of the various roles, functions and responsibilities of a team leader and the limits of their authority and accountability.
The programme builds and broadens the skills and knowledge of a team leader. It includes practical techniques in motivating teams, plus planning and monitoring their work.
The programme gives an introduction to the basic skills, knowledge and understanding required by today's first line manager
The programme builds and broadens the skills and knowledge of a first line manager. Time management and organisational change are explored, giving participants a deeper understanding of these critical issues and providing them with the tools to plan ahead.
To allow participants to be able to lead a motivated team that works well with other teams to help meet organisational objectives.
This programme is designed for individuals who are progressing towards or developing as a trainer and who are looking to build their skills and confidence in training session planning, preparation and delivery.
Discuss the causes and nature of stress in the workplace and identify ways of coping with and managing stress effectively.
The Course aims to improve personal writing skills in order to ensure participants are enabled to write more effective management reports.
This short course is designed to help develop effective skills in using the telephone and evaluating the efficiency and effectiveness of your telephone technique.
This programme is designed for key employees who require an understanding of financial statements and to provide an introduction to business finance and the role of financial statements.
This one-day course will give delegates an understanding of the basic priciples of Sage 50 Accounts, from navigation through to creating and amending various records and entering data from sources document.
To allow participants to produce a portfolio of evidence showing assessment of candidates against agreed standards of competence using a range of assessment methods; giving candidates feedback on assessment decisions and contributing to the internal quality assurance process.
To allow participants to produce a portfolio of evidence showing evaluation of the internal assessment process; monitoring and review of internal assessment audit systems and internal verification.
Microsoft Office Specialist is a global standard for developing and identifying outstanding proficiency in desktop computing skills and is recognised worldwide. This course is designed for anyone who wishes to create everyday documents such as reports, letters, and business plans. It will also help to increase understanding of how to use Word functions to create and edit documents.
Microsoft Office Specialist is a global standard for developing and identifying outstanding proficiency in desktop computing skills and is recognised worldwide. This course is aimed at staff who want to develop their skills to use Microsoft Excel and to give an understanding of the major features and functions in Microsoft
Excel.
Microsoft Office Specialist is a global standard for developing and identifying outstanding proficiency in desktop computing skills and is recognised worldwide. This course is designed for anyone who wishes to be able to design and produce presentations that not only look professional, but will enhance delivery by fully engaging the audience with simple, effective images, animations & effects.
Microsoft Office Specialist is a global standard for developing and identifying outstanding proficiency in desktop computing skills and is recognised worldwide. This course is aimed at staff who require the basic skills necessary to use Microsoft Access and to give an understanding of the major features and functions of Access.
This course is aimed at staff who use IT in their daily work and enables employees to demonstrate and develop competence in basic computer skills.
These modules are aimed at staff who have completed ECDL or who already possess a basic understanding and wish to raise their skills to an advanced level. Please ask the bSolutions team for a breakdown of content.
Earning CompTIA A+ certification proves that a candidate has a broad base of knowledge and competency in core hardware and operating system technologies including installation, configuration, diagnosing, preventive maintenance and basic networking.
This course is designed for staff working in PC/ Network support to help them develop computer networking knowledge.
The Microsoft Certified Desktop Support Technician (MCDST) certificate shows that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.
The Microsoft Certified Systems Administrator (MCSA) certification will advance your career by ensuring you have the skills to successfully manage and troubleshoot system environments running on the Microsoft Windows operating system.
Banff & Buchan College in close partnership with an International Oil & Gas operator has developed the short course Planning: Risk, Control & Earned Value Analysis, which has been approved by SQA as a Higher National Unit. The unit has been designed to provide the underpinning knowledge a planner requires to monitor and report a project's performance. Although developed in partnership with the oil & gas sector, this unit is relevant to any organisation which utilises planning & project management as key business tools.